The following terms and conditions apply to Harmony Resorts Management Inc. (“Harmony Resorts”) provision of Internet services (the “Services”) and sets out the basic rights, obligations, and limitations of Harmony Resorts to its Subscribers (the “Subscriber”). All of the terms and conditions contained herein (hereinafter referred to as “Terms”) bind both Harmony Resorts and the Subscriber and are subject to change from time to time at the sole discretion of Harmony Resorts, without any prior notice to the Subscriber. “Subscriber”, “Customer” and “You” are used interchangeably herein.
This is our agreement with you, the Subscriber. You agree not to use our Service for an illegal purpose, violating any law, or interfering with other Subscribers’ Service. You further agree not to resell, transfer your service.
1.0 Type of Service
The Terms contained herein apply to the Internet Service which the Subscriber may subscribe from Harmony Resorts. The Subscriber may use the Services provided that the Subscriber does so in compliance with all applicable laws and the terms herein. The Subscriber acknowledges that he/she is the person authorized to subscribe for the Services. The Services may only be used by the Subscriber and all persons having the Subscriber’s permission to use the Services within the same seasonal site subjected to the limit of 3 devices per site.
1.1 Charges, Billing and Payment
The Subscriber is responsible for paying all charges, plus all applicable taxes and fees, for the Services subscribed from Harmony Resorts. NSF and all refused payments shall incur a $25 administrative fee per occurrence. Credit card chargebacks will incur a $50 administration fee.
1.2 Charges will commence as of the date of Activation of the Service
The Subscriber must pay for the charges of Services either by credit card by providing Harmony Resorts with the Subscriber’s credit card number upon subscribing for the Service or by Pre-Authorized debit payment by providing Harmony Resorts with the appropriate banking information. The Subscriber authorizes Harmony Resorts to make such charges against such credit card or bank account to satisfy all charges for the Services.
You may also provide Harmony Resorts with a cheque or pay by Online Banking by logging into your personal banking website and adding Harmony Resorts Management Inc. as a payee. Please contact customer service for your account information at 289-427-6669.
Harmony Resorts will charge the Subscriber’s credit card or bank account for charges commencing on the date of activation of the Services as per the Subscriber’s request and thereafter, an amount equal to 1-month payment for all services purchased by the Subscriber will be taken from the Subscriber’s credit card or bank account during the period from the first day of service until the last day of service, on a monthly basis or as stipulated by Harmony Resorts. Harmony Resorts at its sole discretion may elect to change billing dates.
The Subscriber must bring payment inquiries and disputes to Harmony Resorts’ attention within 10 days after the charge for the Services which have been paid or the Subscriber will be deemed to have accepted such charges as accurate in all respects.
1.4 Contract Term
Harmony Resorts’ services are sold on the following basis:
1.5 Subscriber’s Right to Terminate Services and Early Cancellation Fees
1.6 Suspension or Termination of Services by Harmony Resorts
1.7 Harmony Resorts’ Right to Refuse to Provide Services
1.8 Services Interruption
1.0 Service Speed:
Internet Service is provided on a Best-Efforts basis. Harmony Resorts does not guarantee the speed of the Internet Service. The speed of Internet Services is dependent on various factors, some of which are not under our control, including the weather. As such we do not guarantee the maximum service performance (i.e., throughput or speed).
1.1 Fair Usage Policy:
Harmony Resorts may manage Internet traffic to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Harmony Resorts network. This allows Harmony Resorts to deliver a consistent and reliable experience to all customers who use services like browsing, downloading, video streaming, file transfers and instant messaging.
Excessive Usage: All Harmony Resorts Internet customers must comply with Harmony Resorts’ terms and the Acceptable Use Policy. Failure to do so may result in the suspension, restriction, or termination of Harmony Resorts’ service. Among other things, the Acceptable Use Policy prohibits customers from using their Harmony Resorts service in a manner that restricts or inhibits other users from using or enjoying the Internet, creates an unusually large burden on the network or otherwise generates levels of Internet traffic sufficient to impede other users’ ability to transmit or receive information. Excessive use of the Harmony Resorts service constitutes a violation of these restrictions.
Harmony Resorts has no obligation to monitor the Service. However, in order to protect itself and its subscribers, Harmony Resorts will be entitled to electronically monitor the Service from time to time and disclose any information concerning the End User required by the Subscriber or that is necessary to satisfy any law, regulation or lawful request or as necessary to operate the Service or to protect itself or others. Harmony Resorts will not intentionally monitor or disclose any private e-mail message unless required by law. Harmony Resorts reserves the right to refuse to post, or to remove any information or materials, in whole or in part, that it determines, in its sole discretion, are unacceptable, undesirable, or in violation of these policies.
Harmony Resorts cannot guarantee privacy. Your messages may be the subject of unauthorized third-party interception and review. Harmony Resorts therefore recommends that the Service not be used for the transmission of confidential information. Any such use shall be at your sole risk and Harmony Resorts, its affiliates and its agents shall be relieved from all liability in connection therewith.
1.4 Acceptable Use Policy
This Acceptable Use Policy outlines the acceptable use of the Internet Service (“Service”) provided by Harmony Resorts. By using the Service, the Subscriber agrees to comply with this Policy.
The Subscriber may not use the Service for any of the following activities:
Consequences of Violating this Policy
If the Subscriber violate this Policy, Harmony Resorts may take any action it deems appropriate, including but not limited to:
Disclaimer of Liability
Harmony Resorts is not responsible for any content transmitted through the Service, and it does not endorse any opinions expressed by users of the Service. Harmony Resorts is not liable for any damages arising from the Subscriber’s use of the Service (or the use by others with the Subscriber’s explicit or implicit consent) or the Subscriber’s inability to use the Service.
Modifications to this Policy
Harmony Resorts may modify this Policy at any time, and any modifications will be effective immediately upon posting on Harmony Resort’s website. Your continued use of the Service after any such modifications constitutes your acceptance of the modified Policy.